FAQ & Polices
WHO WE ARE
Direct Primary Care Membership
The Direct Primary Care Membership plan provides long term primary mental health care for an affordable monthly fee. Within this plan, you will receive comprehensive mental health care to include psychiatric evaluation and diagnosis, in addition to monthly follow up visits with medication management, if indicated. This program will be paid for by Direct Primary Care Membership, not by your insurance company.
Under this program, providers are able to spend more listening and engaging in treatment, to build the necessary rapport, so you can quickly begin the healing/restoration process. This is done by avoiding the increasing documentation demands set in place by many insurance companies.
You can still use your medical insurance to cover the cost of labs, diagnostic tests, referrals, medications, and or hospitalizations. (Please verify with your insurance to confirm specific coverages and costs associated with your plan.)
Before your visit
Immediately after scheduling your appointment, you will be emailed an intake packet. This packet will include a consent to treat, contact information, health history and etc. It must be completed at least 48 hours prior to your appointment time, or your appointment will need to be reschedule for a later date.
You will be required to have a scale and a home blood pressure monitoring device at each scheduled appointment. For more information on home blood monitoring devices please refer to this link Monitoring Your Blood Pressure at Home | American Heart Association
High Blood Pressure | American Heart Association
Payments
Non-members & Insured Patients
A $75 deposit will be required to schedule all initial psychiatric evaluation appointments which are non-refundable, unless more than 24 hours notice is given prior to your appointment. Full payment will be due at the time of service. Credit/debit cards are accepted and will be required at the time you schedule your appointment to secure the appointment time. Acceptable forms of payment are debit/credit cards in the form of Visa, MasterCard, Discover, American Express, and including HSA.
Out-of-Network & Superbills
A special invoice, called a “superbill” can be provided to you free of charge to submit to your insurance carrier or FSA/HSA for possible reimbursement. It is your responsibility to contact your insurance carrier to determine what reimbursement, if any, you will receive. Credit/debit cards are accepted and will be required at the time you schedule your appointment to hold your appointment time. You will not be charged unless we complete your evaluation, you cancelled your appointment after the grace period, or you are a no-show.
Direct Primary Care Membership
Auto-payment of $135 will be billed at the beginning of each month, for a minimum of 6 months.
Cancellation Policy
Non-members & Insured Patients
Deposits are fully refundable if cancellation is made 24hrs prior to your appointment time. Failure to keep your scheduled appointment will result in a charge of 100% of the appointment fee.
Direct Primary Care Membership
No cost or fees associated!
Medication Refills
Prescription Policy
Foothills Psychiatric Services has a commitment to prescribing medications safely and will only prescribe controlled substances when it is absolutely indicated. Controlled substances will be prescribed in accordance with policies established by the DEA and your home state’s governing laws.
We do prescribe most other medications to include anti-depressants, anti-anxiety medications, and mood stabilizers. We are here to help patients in need of care and will help you find alternative medications.
All patients requesting DEA Schedule II, III, and IV drugs will be referenced through their home state’s Prescription Monitoring Program and must submit to a drug screen. If you are specifically seeking controlled medications, please call our office prior to your visit to discuss treatment options.
Controlled Substances
- Prescriptions can only be issued at a regularly scheduled appointment.
- There are no early refills.
- Lost prescriptions will not be replaced.
- Stolen prescriptions will only be replaced if the client presents a police report documenting the theft.
- The provider will prescribe long-acting stimulant as medically appropriate. In general, they do not prescribe short or immediate acting stimulants.
- All clients will submit a urine sample for drug of abuse testing before the first prescription is written.
- Clients are required to complete an annual urine drug test with more frequent testing if indicated and requested by the provider.
- The final determination about whether to prescribe stimulant medication rests with the prescribing provider.
DEA COVID-19 Telemedicine Policy
COVID-19 Information Page (usdoj.gov)
DEA Schedule II, III and IV Drugs
https://www.deadiversion.usdoj.gov/schedules/
AZ Prescription Monitoring Program
https://www.azbn.gov/news-and-events/controlled-substance-prescription-monitoring-program-pmp-utilization